I was very pleased with the electrical work provided by Walter Electric. What I really loved was the responsiveness to all of my questions by office staff and the professionalism provided by John Lentz while on site. I'm very happy with the work and would highly recommend them!
Alan was great! He was quick to diagnose and replace our faulty breaker for a reasonable price. He was very professional and explained the issue to us thoroughly. Plus, he was COVID-conscious, wearing a mask, gloves and booties. Many electrical companies charge a fee just to come to the house, then give you a jacked-up estimate once you're already into them for money, which seems like a slimy sales technique. We chose Walter Electric because they charged us on an up-front per hour basis, plus parts. From scheduling around my work schedule to the execution of the job, the customer service was 5 stars and I highly recommend them if you're looking to diagnose and fix any residential electrical problems.
Bill was right on time and very friendly. He explained everything being done and worked within the constraints we had for the outlet installation and was courteous and clean during the whole process. We later had an additional issue that Bill came back out to check on (after hours, which I really appreciated!). Eric did the labor for the second job. Eric was prompt, very thorough with billing and time, and put future worries at ease! Everybody I spoke with on the phone (Peter, Ariel, Michelle) was super patient with me and my incessant questions about scheduling and estimates. Thank you so much to the team at Walter Electric!
Joe skidmore came and was absolutely fantastic. The quality of the work and speed he did it was truly masterful.
Mike was great - courteous and professional. The office let me know 30 minutes beforehand that Mike would be at my house. He was efficient and quick. The price was great. I highly recommend them!
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