Wonderful experience while shopping for a new sofa. My mom and I were greeted by Kevon (“K”) when we walked in. My mom and I don’t like “salesmen” at all! I definitely had my guards up incase he tried to forcefully sell us something. But, to our pleasant surprise, he was a joy to work with! He wasn’t pushy or force us into buying anything we didn’t want and stayed within our budget. He was friendly, knowledgeable, and made the entire experience very enjoyable.
(On behalf of my grandmother) During my visit to the local store located in New Carrollton, MD which was outstanding with the outpouring of customer service given by Mr. Kevon. On behalf of his excellent service, I'd like to leave a rating of 5. If I could give a higher rating on his excellent service I would. His compassion to meet my standards of what I was seeking is well recommended. He was friendly and concerned about assisting me within the store. I would strongly suggest to other potential customers to request assistance from Kevon with any furniture needs. Kevon is a prime example to defining what an excellent sales representative should amount to.
Paulette Gant was very professional, very helpful. She even did it with beautiful smile. You don't always get that . The environment in the store was pleasant. The young lady that corrected my paperwork was also great about it. I can say that the atmosphere in the entire store was pleasant. I was greeted at the entrance and then they allowed me browse around no hassle and when I was ready then Ms. Paulette made sure that I got the best deal for my money. You see I had place and order for another recliner set the day before and decided the next day that I wanted something else. I will definitely shop their again and recommend it to others.
Anita Thomas was awesome to work with! I came in with my mom to buy her a bedroom set and mattress. Anita showed us several sets which mom liked. She was extremely helpful, knowledgeable and patient as we looked at the mattress. We purchased the bedroom set and we will be back to buy the mattress. That’s for the great service Anita.
Today at value city was one of my best experiences furniture shopping ever thanks to our awesome sales rep Kevon! He was extremely helpful with us picking out our new bedroom set. I recommend everyone shopping here to ask for his assistance! Thanks Kevon and ill be back soon!
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