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Titan Moving & Storage

1101 Morningside Ln, Alexandria, VA 22308, USA

About Titan Moving & Storage

4.2 / 5

from reviews

    Marilyn Sargent
    November 08, 2021

    I am reluctantly writing this review since I rarely write a negative review. However, I hired this company after interviewing others because they impressed me as a company that really cared about the customer. I needed to move all my contents of my home into a storage unit with certain boxes in the front of the unit that I could easily access. I emphasized this over and over, even labeling boxes “To be put in front”. I made sure when they loaded the moving truck that these boxes were loaded first in, so they would be last out. Everything seemed to be going well and when we got to the storage unit, the supervisor told me that if I wanted to take a break, they would load the unit and I could come back when completed. I did just that but before leaving, reiterated that the boxes that I designated for the front needed to be in the front of the unit. I came back a very short while later and they had just finished. I looked in horror as none of the designated boxes were in front or even could be seen.The supervisor confessed that he had stepped away and had no idea what happened. While they tried to rectify the problem by removing many of the items and reorganizing them, to this day I am still trying to locate many of the boxes that were supposed to be in front. I have had to remove items, shift heavy boxes, lift items I shouldn’t be lifting because this company did not do their job. I had even given them a substantial tip. This was not a difficult job and the mess they made of it has cost me hours of aggravation and physical pain. I am sorry to say I would not recommend this company.

    Jim McGowan
    June 24, 2020

    They are awesome! They always crush it. Family has used them 5 different times. We get antsy from previous military moves. With Titan we totally trust them and simply stay out of their way. I wouldn’t have anyone else move me! The Titan crew is led by Will and Scott who are rock stars!

    Natalie A
    January 02, 2020

    We used Titan Moving for a local move. They were the only company to do an on-site survey which made us feel they understood what items we’d be moving. They were on time, efficient, and completed the move so quickly! We liked that they had 6 movers so the job went fast. They were careful with all our items and had us do a walk thru of the old house to make sure they’d gotten everything and then a walk thru of the new house to make sure they’d put all the boxes and furniture in the correct locations.

    Chad Lesch
    August 31, 2020

    I can say unequivocally that Titan Moving & Storage is the finest moving company that my family has ever worked with, and we are unbelievably grateful to Ted and the rest of his team for their phenomenal work on our most recent move. Like many, I've had some horrible experiences with moving companies; final costs astronomically higher than estimates, broken furniture, and unprofessional and late movers. All that changed after recently working Titan Moving & Storage; Ted came to our house initially and provided an estimate for the move, and devised a thoughtfully planned timeline and order of events to make it happen. He was courteous, knowledgeable, and had great taste in music (fact). After we chose to hire Titan Moving after reviewing several other estimates, Ted swung by periodically to help us by dropping off some boxes in advance and offer some additional moving and packing tips. On the first day of our three day move, Ted came by on time with the rest of his professional staff and got to work. Every one of his employees was kind, professional, and hard working. They performed like a well-oiled machine and made short work of what they needed to accomplish while remaining courteous to our family's schedule and needs. The next two days of physically moving items to our new house followed a similar battle rhythm with even more positive surprises. My family owns a large L-shaped sofa that had its frame cracked due to our last movers. I notified Ted and crew about the issue in advance of the move simply to let them know that it was "broke" before they touched it. To our amazement, one of their employee’s actually took the time to reinforce and patch up the internal frame the best they could after delivery, from our perspective he literally "fixed" our sofa. We offered to compensate him and he politely declined, stating he was happy to help and it was "just part of the job". That above and beyond attitude, initiative, and variety of knowledgeable skill sets was par for the course for each of Titan Moving & Storage's employees. At the end of the move, our final bill came out LESS than the estimate, which is absolutely a "first" in our history of working with other moving companies, and a welcome financial relief for our family after closing on a new home and budgeting for a variety of necessary projects. Bottom Line: Ted and the rest of his staff at Titan Moving & Storage provide a world-class moving experience due to their work ethic, attitude, job expertise, diverse skill sets, and accurate estimates. Outside of the "job" they genuinely care about the customer, and work hard to make sure their move isn't just painless, but enjoyable as possible. Sincere thank you from our family to everyone on the Titan Moving & Storage team!

    Victoria Edelman
    May 29, 2021

    Fabulous service

    Titan Moving & Storage

    Our Address

    1101 Morningside Ln, Alexandria, VA 22308, USA


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