We were extremely pleased with the Plumbing Dr. service that we had to repair our toilet. We called on a Wednesday afternoon and they were able to do the service by Thursday afternoon. They called approximately a half an hour before they arrived, as they indicated they would do, and promptly assessed the situation and gave us their recommendation on the method of repair and the cost of the repair. The work was done quickly, and professionally. We were given a thirty-day warranty on the work which is standard. The two service men were polite, respectful of our home, and performed all the work in a neat manner. We have used the Plumbing Dr. before and will continue to do so as our needs arise.
Very happy with the service I received by The Plumbing Dr today. The plumbers, Harold and Joe, did great work and were very professional. When an unexpected issue arose in the middle of the repair, Harold took the time to fix that too at no extra charge, really going the extra mile for customer service. Really appreciated. Highly recommend this company.
Great and friendly service by Wendy and Dr Charlie. Dr Charlie arrived on time and quickly assessed my issues and thoroughly explained the work to be completed along with the cost. He completed the work and cleanup quickly - saved a Saturday afternoon. I highly recommend the Plumbing Dr for any services you you may need. Thanks again for such a quick response!! 5 Stars and more!
This was my 1st time using this company and I am impressed and very satisfied with the work that was performed. Daniel and Cornelius were amazing. They were professional and friendly and explained the work that they were doing. They also followed COVID protocols and left the work areas clean. I would not hesitate to use this company again and I would recommend them to friends and family. Thank you Daniel and Cornelius for an excellent job!
The Plumbing Dr has a good business model. It is good for the company and fair for the customer. Dr. Charlie arrived and asked for any symptoms prior to the loss of hot water. He analyzed the input and diagnosed the problem. He pulled out his tablet, explained what was wrong and provided options and costs for each. After I decided what was to be done, he estimated the time required to do the works and went to his truck to get the required repair parts. The repair was made within the estimated time and the work area was kept clean throughout the entire repair process. If I ever have the chance to make a recommendation on what plumber someone should use, The Plumbing Dr will definitely be my response. Thank you Dr Charlie and The plumbing Dr
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