Very courteous customer service and was able to get help quickly. Our plumber was prompt, polite, had impressive facial hair, and very quickly assessed and fixed the issue. He also went so far as to thoroughly clean up his workspace after and made sure that I was satisfied with both the service and the cleanliness. The price was quoted in advance and there were no surprises. Would absolutely use Pipe Dr again if the need arose, and would request our same technician Adam.
Many thanks to Owen and Adam (love the beard btw!) They helped repair a leaking pipe at our main when everyone else was closed for the day or ready to call it quits in preparation for Thanksgiving holiday. They tackled the job flawlessly and provided recommendations to help improve our knowledge as new homeowners. I trust these guys and would definitely work with them again.
What a great experience! Scheduling was a breeze; and the plumber, Owen, arrived on time, well within the window after a call that he was on his way. I originally scheduled them to install a touchless kitchen faucet I had purchased; when he was here, I inquired about replacing the garbage disposal and then he noted some issues with my current kitchen sink traps (which were clear to see when he pointed them out). Owen was friendly, knowledgeable, and professional; and he immediately flexed from my initial faucet installation request to add the other two items to the scope. Overall, I couldn't be more pleased with the service... Owen did a great job and I'll definitely reach back out to The Pipe Doctor for future plumbing needs!
Amazing service. I called because my brand new faucet wasn't working. Adam took it all apart in seconds cleared debris from it and put it back together and it worked. He also explained the emergency cut offs were bad and needed replaced or the faucet would continue to clog. Very knowledgeable, amazing work and an awesome beard.
Adam was fantastic! He went above and beyond when he came to replace our kitchen faucet. He recommended that he check the old faucet to see if it was salvageable before we spend extra money to replace it. Then he noticed there was a leak at our main shut-off valve and gave us some options for getting it fixed. He even popped up to our shower to check on a heat/cold issue. He was super professional, friendly and we’ll definitely call him again. He also has a really dope beard that my husband is super jealous of!
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