It was my first time and they made me so comfortable. The prices aren't bad either. On top of the they do excellent work. I got a Pedicure with Treatment and my eye brows waxed, I will definitely be back.
Owner Nancy is rude and disrespectful. I came in on a Friday stood in line in the heat 10min before store open her staff took 10ppl before me when I was the third person in the door. I get the same service and Nancy has a problem when I ask the breakdown of the price. Every time I go it’s a different price. “You always ask the price every time you come” Nancy quotes. I’m not supposed to ask how much is my service and why it is a different price when I get a filling and design on all nails? One of her staff refused to cut my nails down and do my nails. I had to walk down the hall to another nail salon. They only charged me $40 when Nancy told me it was $75. After I have been sitting and waiting for 2 hours in Nancy establishment. Nancy(Owner) sit at first desk to the left front and her other worker sit in the back to the left last chair. How can you run a nail salon if your nail technicians don’t want to do design or cut someone nails down. I have seen customers came in fussing about wait time. Once I start asking questions Nancy she acts as if it is a problem. Do not tell a customer 15 minutes and it turn into 1/3 hours. I will never go back I will be filing a complaint with bbb FTC of the terrible customer service and making up prices every visit. You don’t treat a customer spends $75-200 dollars or any customer spends there money like trash.
⚠️This wasn’t about mistakes or imperfections. This place was the worst experience I’ve ever had. Summary: I walked in a roach 🪳 was crawling on the chair so the original person did not do my nails. I was sent to the back with a lady who did not understand English nor my nail design concept. So I asked her if she could she just give me a polish after trying. This lady started to cut my real nails off and walked away stating “I’m not doing this”. “Yes, cut my real nails off and walked away” I was left alone and nobody came to help me despite the personal insult. My hands were sitting in polish remover so long my hands started to burn. Eventually, I stood up heart pounding because I seen myself about to unleash as they would see it” Angry black woman” So for my OWN SELF GROWTH🦋I nicely got up and went down the hall to the other solan which turned out amazing. I know convenience is awesome, but handing money over to people who “respectfully” still see us “As less than” Should be reflected on.
Good service good music no wait and beautiful nails. Not to expensive
Super spa is super awesome. A little wait sometimes on the weekend but that just speak . How great they are. Nails last at least 3 wks. And my toes are perfect.
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