I needed my radiators flushed. They called when they were in route, as promised. Very professional. Matthew (who wore a mask) explained what he was doing and why. I strongly recommend them. Great pricing compared to others we called. Spartan gave us a flat price the other companies gave us a price to check the system and then they would give us a price. We will be using them again and referring them to friends. Thanks GREAT customer service.
We had a sump pump issue and David and Jarvis came in and replaced it within an hour! The work was neat and professional and they cleared all debris away. They are a great team! Thank you Spartan Plumbing for saving our basement!
Cannot recommend highly enough. My HVAC stopped working and they sent a team out immediately. They diagnosed the issue and had it sorted in under 20 minutes. Everyone was a pleasure to deal with, from the customer service rep to the techs, Matthew and Joaquin. They were friendly, courteous and wearing their masks (over the nose even!). Great experience.
The one time that they actually did the plumbing repairs I needed the service and experience was great… unfortunately two out of the three times I tried to have service they failed to do anything at all. The first time, they told me they couldn’t do the repairs without building water shut off, without bothering to check and notice that there was a local shut off valve right next to what they needed to work on. I had to hire them to come a second time and actually do the work. Most recently, I scheduled a 9am appointment and building water shut off… 2 hours past the appointment after hearing nothing I called and was told it would take one more hour. An hour later I called and was told “two more hours, maybe more.” At this point, I missed the scheduled water shut off window and will have to book a new appointment, leaving an active leak in my apartment for 3-4 more days. Delays happen, but hearing absolutely nothing without repeatedly calling and being told new times that were also incorrect only to have to cancel because of it is what ruined the experience.
My furnace sounded like a jet engine when I turned it on this morning - not ideal for Airbnb guests checking in for the Thanksgiving holiday. I called several plumbing and heating companies. The first came out and the technician asked if I had any tools. Seriously? Spartan called just as I left but their technician, Matthew L., let himself in using the house code, listened to the furnace noise with me over the phone, then proceeded to to do his thing - with tools! He called me back about 20 mins later, reporting he'd diagnosed and fixed the problem...a piece of insulation rubbing against the motor was the culprit. He charged me for just the service call. The other company told me they'd have to order a new motor and replace it to the tune of $400, but they didn't even check it because I only had a screwdriver. Thanks Matthew and Spartan for same day service and for saving the day!
For more information on our listings, advertising, coupons, and mailers, please contact us today!