I spilled a smoothie yesterday and it went between my seat and the middle console. There was no way I could get to it myself. I called Sir Wax A Lot at 4:15pm and explained the situation saying I only needed the spill cleaned, not the entire interior. He said he could fit me in if I got there within 30 minutes. When I got there, the owner cleaned up my car like it was his own. It's like the spill never even happened! He even got all the french fries and other random things from under my seat and steamed it and my carpet looks brand new! The best part is he didn't charge me a arm+leg!
Great customer service! Employees are careful and attentive to detail. Excellent car cleaning and window tinting service.
Tried supporting the black business and like usual turns out to be a disaster. The owner is too pricey and rude and you don’t get the quality service that you pay for I been living here all my life and for a repetitive paying customer have to fight and tussle to spend money with you I’m out not worth the headache good luck to those who experience something different
I've used this business for a couple of years for 2 vehicles. Washers do a pretty decent job cleaning vehicles. Owner could use some customer service skills. Maybe business is so good he can afford to lose customers. Business 101 the customer is #1 treat them like you want to be treated when spending your hard earned money for a service. On 2 occasions after waiting up to an hour in line when 1 vehicle away from being next he wants to insert a vehicle in front of me extending my wait. Really? Then after pointing out to him the owner this has happened before he dismissed me with a shoulder shrug. Detail shops are a dime a dozen in the area and Im more than happy to take my patronage somewhere else. The customer should always feel like they are important. Business 101!
My car look great I will always go there from now on
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