I have had the pleasure of working with Ruff Roofers as an architect for over 40 years, and this recent installation of a new roof and skylights on my son's house was no exception. Excellent and timely installation, attention to detail, and responsive communication were all a factor in making this project a success. I highly recommend them for any size or type of roofing project!
It was clear in my first conversation with the owners that they are passionate about the work they do but also the customers that choose their service. They believe no matter the size of the job, each customer should deserves an honest evaluation of the job and the complete experience of the job from start to finish. I would recommend to all who are seeking a quality roofing job and a 5-star customer service.
I highly recommend Ruff roofers. They were efficient, responsive, and took care of our roofing issue. I would use them again and again.
Excellent experience with Ruff Roofers for a roof replacement, I would highly recommend them. We asked them to come inspect our roof (we were anticipating a replacement soon), and then followed up with a full replacement. They provided fair estimates, with a few different options for what we needed (depending on our budget). Throughout the whole process they were very responsive for scheduling and drop-off of materials.The duration of the work was exactly as they estimated, done in less than one day, and everything was tidied up very nicely when they left. Great work from a very professional and experienced staff.
We had a really bad hail storm that tore our roof to shreds. I've never filed an insurance claim like this before, and Ruff Roofers helped guide us through from start to finish. They worked hard on our behalf to get us the very best price, and their communication was outstanding throughout the entire process. Ryan Nagle, Senior Estimator, helped us navigate the claims process and made excellent recommendations about the ideal roof for our house. He was professional, friendly, and eminently helpful the entire time. Shelia was wonderful with scheduling & communication, and she worked really hard to help me organize the work around my family's virtual work & school schedules. Our project manager Scott was considerate, thorough, and kind during the entire job. When some roof goop (my words, not his) got on the driveway, he cleaned it as best he could on the spot and offered to return on his own time if the rain didn't wash it away. This was my first experience with Ruff Roofers, but they certainly seem to employ the best people to do the best jobs. I could not be happier. (Sorry, I didn't get Shelia & Scott's last names).
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