Technician arrived promptly to look and give me an estimate for a second meter. The company never responded for couple of weeks. After enquiring with the company, the technician called back for pictures of the main water connections. He explained that he couldn't understand the existing connections and wanted to check with his manager. I sent him all the pictures he needed. It has been a week and again no response. I requested for an update and still no response. I have moved on now. I guess they are no interested in new business or the job is too small for them. Overall, a very disappointing experience.
Absolute scam. Charged $699 for a camera inspection of our main sewer line. The technician didn’t even inspect the part of the line that had the issue. It’s been two months, and we haven’t received the recording of even the part of the pipe he did inspect. We’ve called Roto Rooter about five times now to ask them to at least send the recording of the inspection and they haven’t sent anything. $699 down the drain. Do not work with this company. Local companies charge less than half that for a camera inspection and actually identify the issue.
Fast, on time, and very knowledgeable/professional! Great job!
Dee had great working knowledge of the issue and resolved the issue.
They were professional and fantastic! Came on time, finished so quickly, cleaned everything up! Isaac was amazing! Thank you Roto Rooter!
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