I cannot say enough about the quality of service that technician Luis performed during the heating/maintenance check this morning. He provided the best maintenance check that I have ever experienced . . . going far beyond my expectations. Luis was polite, professional, and extremely thorough. He checked every element of the furnace and humidifier. He drained and cleaned every part of the system and installed a new water valve leading to the humidifier. He cleaned up after himself and left the area immaculate. Luis was personable and explained everything that he was doing. It was obvious that he enjoys his job, is very knowledgeable and takes tremendous pride in his work. Richard's Heating and Air Conditioning should be proud of Luis for representing them so well.
I have been a customer of Richards for about 30 years and have always appreciated their excellent service. Ever, today’s technician, was excellent and explained all that he was doing so I could understand. A great employee and a credit to Richards.
Great experience with Richard’s - my furnace was off line due to a previous contractor’s poor electrical wiring, and they found and corrected the problem in a matter of minutes. Very responsive, and the work was done at a very fair price. I recommend Richard’s without hesitation.
I highly recommend Richards Heating & Air Conditioning. They are the best! I have been a satisfied customer for almost 30 years. Over that period, they have installed two heat pumps and provided maintenance under a service contract.Their technicians have uniformly been very knowledgeable about the HVAC system, are always professional and courteous, and the work is performed in a timely fashion.
Richards provided exceptional service. The technician was respectful and kept me informed throughout the process. I highly recommend Richard's.
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