They did and awesome job on my Truck , definitely will return next time I'm in that area
Great staff! Just long line....but worth it
Hand wash services. Attention to detail and customer service could be improved
I scheduled to have my vehicle detailed on Thursday at 8am. I show up and was told I needed to wait in line behind 6 other people. When I called the appointment line the gentleman told me that’s not right you should have been able to just drop it off and that I should have spoken to Oscar. I reschedule for Friday at 8am. When I pulled up the guy from yesterday was agitated and told me to go around the back. I asked to speak to Oscar and he yelled I am Oscar. When I told him I have an appointment for a detail he proceeded to yell at me saying I was scheduled for 7:30am and I needed to just go around back and wait because there was someone ahead of me. I’m sorry but I’m not spending my money and leaving my vehicle with someone who thinks it’s okay to yell at his customers. Oscar was very rude and out of line. He was the same person I encountered the day prior so something isn’t right. I will never spend my money here. Maybe management should stop by and take a look at how business is being conducted.
Do not go to the Capitol Heights location, I brought 2 gift cards, one card for $200.00 and another one for 100.00. Got to the Capitol Heights location and they tried to tell me the 200.00 gift card only had 100.00 dollars on it. I had the receipt from the purchase of the gift card showing 200 also. The tint installer insisted the card only had 100 on it. I believe his name is (Jason), I had to pay an additional 100 for them to release my truck. I will give the manager/owner Lamont some credit, he stepped up and issued me my 100.00 refund. I respect that, but to Jason or whatever your name is, that was a janky move you tried. I hope Lamont deal with you accordingly. I can say it is people like Jason that make places lose business and repeat customers. I will never go back to this location again.
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