Metropolitan animal hospital was amazing! They answered our call right away and got us in to see a doctor quickly. Our dog got some tests and blood work that we were able to see results for within 30 minutes and the staff was friendly and respectful. We would definitely recommend them to anyone who needs emergency pet services
I called 13 animal hospitals for an emergency with my dog, Beau. They all rushed me off of the phone and said they had no availability. When I called Metropolitan, the receptionist seemed genuinely concerned about my puppy and encouraged me to bring him in. She informed me of the longer than usual wait times but assured me that he would be seen as soon as possible. The entire staff was accommodating, understanding, and went above and beyond to make me and my puppy comfortable in the midst of our crisis. The vet was thorough with her assessment and treatment. The facility is also modern and clean. I am very grateful to have been seen by them!
The staff here was incredibly kind and compassionate when we brought our dog in on a Sunday for an emergency. Ultimately he had to be put down, and the vet and vet techs were patient and caring as they explained the process and gave us time to grieve. They even sent us a sympathy card, which was greatly appreciated. As others have said, yes, this location is pricey. However, we knew that bringing our dog on a Sunday to an ER vet would be more expensive. Overall, I am grateful that we brought our dog here and that we were able to say goodbye. Thank you to all the staff who helped us on such a difficult night making such a difficult decision.
I reached out very late on a Sunday evening after my 12 year old German Shepherd had been in distress for a few hours. We had been refused at BLUE PEARL Animal Hospital which is about 3 miles from my house. Metropolitan was very kind and accommodating and upon arrival immediately attended to my beautiful dog. Upon examination my beautiful dog was deemed terminal and we had to make a quick decision to put her down. The doctor was kind, frank and explained all options. It was a brutal decision but everyone at the hospital could not have been more humane and kind to us and my beloved pet. Today I received a beautiful card signed by everyone at the hospital with just heartfelt genuine sentiments. Thank you Metropolitan for making a traumatic situation smoother. I highly recommend this hospital for your furry best friend and family member.
Charlie at the front desk and the whole team took excellent care of us in an emergency situation tonight. Your jobs must be impossibly hard, helping people and animals at times of greatest stress, and Charlie and Dr. Schreiner still helped us with care and efficiency. We hope to never need emergency services, but I’m very glad to know that you all are there when we do. Thanks to the team.
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