Text Us

McCrea Heating & Air Conditioning

4463 Beech Rd, Temple Hills, MD 20748, USA

About McCrea Heating & Air Conditioning

4.6 / 5

from reviews

    Theresa-Marie Thompson
    -
    October 04, 2021

    Technician who came out was nice and courteous. Within two weeks issue with AC unit developed. My husband called was placed on hold for five minutes representative came back and hung up on him. I called representative was a little short, was not able to give me an appointment for two days. Have a maintenance contract with them I have two elderly women in the household one person who just came out of surgery no AC. Website says they offer 24/7 service representative disconnect a call before I could question.

    Klaudiu Georgescu
    -
    November 08, 2021

    I scheduled HVAC maintenance and they told me the first available appointment date was in one month. I found it strange that it takes this long to get an appointment, but agreed since it was not that urgent. A few days before my scheduled appointment date, they called and asked to move the appointment again. I was fine. Until I was told they wanted to move it back another month!

    Marcellus Ouzts
    -
    November 17, 2021

    I called McCrea on Sunday because my furnace was blowing out cold air, a furnace that they installed 15 months ago. I received a call on Monday stating their first appointment was today between the hours of 8 to noon. They called yesterday to confirm the appointment, I said yes and tried to get a feeling on a around about time they will respond because A so I can tell the job the hours I need off and B I can try and have the house warm enough so my young children can have a warm house to walk into. All I got was its between 8 to 12 And it's not covered under warranty. If I realized the furnace was bad three weeks ago when it was 70 degrees and I didn't need heat it wouldn't be a deal. But now the nights are colder and the house is down to the 50s it's a deal. But I guess that's the service you get from the big companies and after the warranty has pass.

    Forrest Stith
    -
    November 16, 2021

    It was a prodiuctive and positive experience.. Installation went well, timely and the mechanics were courteous and helpfull thank you

    James Gobrecht
    -
    November 08, 2021

    BEWARE! I called McCrea because the Lennox system they installed was showing me two errors on the Lennox app. I mentioned the errors by code number when I made the service appointment. When the technician arrived at our home, I mentioned the error codes again and the technician immediately told me that there was a known problem with the Lennox app reporting false error codes - including the error codes that I reported. There was literally nothing for him to do but he charged me for the service call since he came to the house. I called the office to ask for a refund since there was no actual service work completed because the error codes were a known issue. McCrea refused to refund my money and has failed to answer my emails twice. Very poor customer service and what a gimmick! False error codes, poor communication and easy money for McCrea. It cost me $109.00 to find out - nothing.

    McCrea Heating & Air Conditioning

    Our Address

    4463 Beech Rd, Temple Hills, MD 20748, USA

    CONTACT US!

    For more information on our listings, advertising, coupons, and mailers, please contact us today!