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Len The Plumber, LLC

1552 Ridgely St, Baltimore, MD 21230, USA

About Len The Plumber, LLC

4.7 / 5

from reviews

    Andrew Rivas
    -
    December 02, 2021

    Jake was AMAZING! He provided 5-star service with a smile! Quickly and thoroughly diagnosed the issue, resolved it keeping our landlord informed the entire time. He only performed the services necessary and was completely open, honest & transparent about the issue, repairs, proving everything was fully restored and putting everything back much better that it was. We will be using Jake again if we should ever need a plumber in the area! He loves his job & it shows in his highly professional work and his joy in solving the problem.

    Carl Miller
    -
    August 26, 2021

    Quick response. Technician was pleasant and professional. She listened to my explanation of the issue. She inspected the work area; explained what had to be done; how long the job would take and how much it would cost. After giving the go ahead, she finished the job as explained and within the estimated time. Job was completed satisfactorily and successfully. No leaks! I am very happy with the work. I would use Len the Plumber again and would the business my recommendation.

    Beau DeVaul
    -
    September 07, 2021

    The prices this company charges is borderline criminal. I had a leak in my home, and decided to call this company to help solve the issue. Turns out the waterline to my dishwasher was leaking as it was a rubber hose in use rather than a copper line. First off, they charge an “exploratory fee” to find the leak first. This was presented in a fashion that the cost was associated that in the event the plumber would need to remove pieces of drywall/exterior walling, not just remove the front fascia of my dishwasher to see there was a simple leak coming from the water line (which is exactly what they did). How in the world can something as simple as that cost $382???? Since the water line was bad, the plumber (who was very kind and respectful and was more than happy to provide insight of what the issue was) replaced it with a more reliable copper line, which probably took him about a half hour to do. This company claims to not charge by the hour but rather by the job. Please justify a job in which replacing a faulty dishwasher connection costs an astonishing $454 for probably 3ft of copper (which probably costs about $5). Even it if took him 2 hours to complete this price is not justified against market rates. Absolutely insane.​ ​And if they claim to charge by the job and not by the hour, there is there no transparency in their pricing strategy on the website or elsewhere— not to mention no reliable quote available. I decided to hire a trained professional to ensure the job was done right but these prices are incredibly inflated, even compared to competition. Safe to say when I replace my water heater it will not be with them if these are the ridiculous prices they charge. Certainly do not recommend this company for minor repairs.

    Rick Marion
    -
    October 16, 2021

    Wonderful experience. On time, quick and kept us informed. Technician was professional and straight to the point. No sales-y feel or pressure. New hot water heater looks great and started working soon after. Wasn’t the cheapest but also wasn’t most expensive quote we got. But the peace of mind and trust makes its worth it. Would highly recommend.

    Margaret Thompson
    -
    January 19, 2021

    James came during time expected was very polite and introduced himself. Came in and routed our toilet and got it working in no time. Also cleaned out the toilet bowl completely. Noticed tub draining slowly and offered to add that service gave an estimate and did the job well. Then he checked everything to make sure things were running and flushing perfectly. James was very well informed and did his job well. would definitely use Len the Plumber again and have in the past. Always friendly and available when needed.

    Len The Plumber, LLC

    Our Address

    1552 Ridgely St, Baltimore, MD 21230, USA

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