I called to see if they were accepting new patients and unfortunately they were not. However they quickly recommended three other places with great reviews. The staff was obviously prepared and extremely courteous. I appreciated the help and references and not to be left at a dead end.
ore to tell me I had to subject my girl to a full physical and bloodwork to get her nails trimmed and all those things couldn't be done in the amount of time allotted so they had to change my time (I'd already re-arranged my schedule and my husband's to make this appointment!!) I was FURIOUS & canceled. I sent an email stating my displeasure. Got a response from one of the vets. Since he made an effort to "save the client", she'd been there before and they're close to my home, I decided to stick w them. I canceled the appointment I'd made w another practice that took aviarys BEFORE I called them back to reschedule (BIG MISTAKE...) When I called them to schedule her the soonest I could get her in was December 19th(20th?) She's a tropical bird! Unless it's an emergency you don't take an Amazon parrot outside in Winter. If they'd cared about the welfare of my bird and were truly interested in saving me as a client (I also have 3 cats and do TNR work) don't you think they should have gotten her in ASAP? What vet tells a tropical bird owner to bring the bird in for a nail trim in the middle of winter? I tried to get her in over the summer and it ended up getting dragged out because of them...not me. I will NEVER again give a vet a second chance. They could have cared less about her level of comfort (her nails get stuck in carpet when too long) or mine for that matter. It was all about getting the money via an unnecessary vet appointment w lab work. I've kept her alive for 47 years and know her better then anyone else. They said they needed to get blood from her to make sure she was healthy enough for the "stress" of getting her nails trimmed. She was in the previous year and didn't need bloodwork then. Her nails were trimmed and everyone was happy. Why this sudden change? I'll tell you why...they changed protocol and instead of grandfathering me as an established patient they decided to try and "get me" well...THEY LOST ME!!! IF YOU LOVE YOUR PARROT GO SOMEWHERE ELSE that respects & listens to the pet parent and takes each case individually tailoring as necessary. Horrible way to do buisness and cruel way to treat my bird.
Dr. Rhody has been my rabbit’s exotic vet for 2 years now and he is amazing! The way he handles my bunny is with extreme care and sensitivity. He answers all my questions and concerns and is able to provide guidance on anything to make my bunny’s health better. The vet techs are also very professional, friendly, and accommodating. I highly recommend them, especially if you have an exotic pet!
Dr. Rhody and his staff are phenomenal. Dr. Rhody actually cares about his patients and its clear in the way he handles them and how he treats you. His staff are top notch too. Everyone is always smiles and willing to help out. I take my rabbits to see them and I am always confident that they'll receive the best care. Any future pets will definitely be visiting Dr Rhody and his staff.
Lakeside Vet was our vet several years ago when we lived in Laurel. We moved to MD and had to find a new vet for our cat Tiger and our Saint Bernard, Fleury. We made the best choice, both animals always had incredible care and proactive health management. We moved out of the area, and do have a wonderful vet but do miss Dr Rhoudy and his staff. We were in the area recently driving by and thought how lucky we were to have fantastic vet care while there.
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