From my 1st call to schedule an appointment (after my old plumber never returned my calls), I was impressed with this company. I described the work I needed to an informed person, who promptly scheduled my service. I was notified of the proposed arrival time, and Ed arrived on time (actually 15 min early). He spoke with me about the atypical work I needed and together we came to the best option (which was not the most expensive). I watched the work being done (I like to learn) and was impressed with Eddie's knowledge and efficiency. Part 2 of this project was completed 1st thing the next morning by a different service person- who was equally professional and efficient. Their pricing was fair, they informed my of the service warranty and I will definitely use them again. I highly recommend Heil Plumbing, and I am not easily satisfied by most service work so this is high praise!
Once again Heil DMV saves the day. Ken was courteous, effective, and efficient in installing a new outdoor line just in time for freezing temps! I appreciate that he also helped get in an easier to open system with new shut off valves. Highly recommended!
I had a difficult installation of a new main valve in my furnace closet which is a tight space. Ike arrived with mask and clean booties. He listened to what I wanted to do, why I wanted to do it, and my suggestions on how it might be done. He took all that into consideration and gave his thoughts as well. We came to a conclusion and he figured up a price with and without a new pressure valve (which was about 15 yrs old). We authorized the job and he went straight to work but not before laying down a nice thick quilted pad around the work space. He did the job in under 1 1/2 hrs. I figured it would take around 2 with the challenging space restrictions. All I can say is the new setup is museum quality work. I'm considering putting a glass door on my furnace room just so I can display it. Oh yeah, it works too. Now I'm pretty good at sweating pipes and have even installed a new line to the outside of the house for a new hose bib, so when someone does something I'm easily disappointed. In this case I can honestly say I could not have done a better job than this and in fact it well exceeded what I am capable of doing. The cost may not be dirt cheap, but it is more than reasonable given the quality, workmanship; and, that is true value. Last but certainly not least, Ike is very professional, courteous, listens and understands what you want done and is then able to execute the job with precision.
Their prices are a bit on the high side relative to some of the larger plumbing companies in the area, but they were easy to work with, responsive, professional, and on-time. I also appreciated Jordan taking the time to show me how to flush our hot water heater. He could have just came in, did the job and left knowing that I would have to pay them to come out each fall and flush the tank.
Eddie went above and beyond to repair the plumbing problems at our home. He responded quickly, did an excellent job fixing our shower, and let me know about pricing before performing the work. I was so impressed by the work that I called Heil plumbing to replace a toilet (Eddie) and fix pinhole leaks (Ryan) at my mother's house. Ryan was amazing! He found multiple pinhole leaks in the garage ceiling, and was willing to stay late to replace the pipes and clean up the water soaked drywall and insulation on the garage floor. We plan to use Heil plumbing for all of our plumbing needs from now on. If you are looking for a great plumbing company, do not hesitate to call Eddie and his team at Heil Plumbing DMV!
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