As far as I am concerned this is the best Mercedes-Benz service center in the DC/MD/VA area. These guys are quick, professional, courteous, and they know Mercedes-Benz's and they keep my S550 in excellent condition. I've had my car towed there twice over the last several years. Each time I thought the car would be in the shop for days... but each time they've called me within a few hours to say "Mr. Davis, your car will be ready by 3pm today." I used to take my Car to Mercedes-Benz of Annapolis, mostly for warranty work and oil changes, but I haven't been back since I discovered German Service Center. Talk to Biz. The guy is awesome and his dad has one of the most beautiful S550's I've ever seen. I really trust these guys, which says a lot about their character. I hope you have as good an experience there as I do.
Great service experience as a 1st time customer. My car now has a new service home.
I live in Dumfries Va but returned to this shop that is an hour drive because of the professional service and family feeling I felt talking to the staff and the technicians. My car was cleaned when I received it back, and they called my rental to pick up the car I needed while they repaired mine. I wish I knew them earlier, I am a new loyal customer now. Thank you for your assistance. Awesome shop!
Sounds crazy but we actually have purchased additional Mercedes only because of them. My husband will not let me buy any other brand because I tend to be hard on my cars (VERY!) and they keep me on the road. Mercedes are expensive to maintain but coming here for routine service and maintenance intervals, is always best in the long run. They kept one of my cars running so long, that my boss actually took his car here instead of the dealership and was very thankful for the referral. They are extremely honest and always a pleasure to work with. We are so lucky to be customers here!
Very friendly family owned business. Their pricing is better than the dealership and they take time to really explain the work needed on your car. I highly recommend this place.
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