Outstanding service! We are grateful for their honest, professional advice, and the care they took to ensure we had a long-term solution, rather than only a short-term fix. From the time Dominion Floors came for the free estimate until their service call, we have been impressed by their honesty and transparency about the potential costs, and options for repairing loose wood tiles in our floor. When their workmen came to do the service they pulled the first few loose tiles and identified an underlying problem of water leakage from under our door. After studying the problem, they explained that they could repair and replace the existing floor tiles, but that we would be wasting our money because until we fixed the water leakage, the problem would recur and the tiles would eventually become loose again. They carefully removed tiles to expose only the area affected by the water leakage so that we could more easily get it repaired. Then they carefully cleaned up the job site. Dominion floors also recommended someone who can fix the water leakage problem. We were so impressed by their honesty and professionalism that, once we've fixed the water leakage problem, we plan to hire Dominion floors to redo our entire wood floor! Thank you Dominion floors!
Replaced our floors after our dishwasher flooded the kitchen. Did an excellent job!!!
I had hardwood floors sanded and refinished by Dominion Floors and ordered luxury vinyl tile that ended up not being installed. The refinished floors looked good, however they were messy in applying the sealant and it was splashed all over the surrounding trim. They missed reinstalling one piece of trim and never made it back to replace it. When the crew came to install the tile they were unable to get in the realtor lock on the door and did not call to get help to get in. After another failed attempt to get the floor installed due to an interaction with a realtor onsite we opted not to have the tile done. Two months later and I am still waiting for my refund. I do not recommend this company.
Great products. Helpful staff. Installers for tile and carpet are terrific.
They used our furniture to hold down the wood in place while the glued dried, damaging our couch and TV stand. They also helped themselves to the contents of our fridge, including our wine coolers.
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