My roof was ultimately covered in full by insurance and David was responsible for making that happen. He knows how to engage the insurance companies to get the best customer outcome. When the job was being done, I was assigned a project manager who touched base ahead of time, and who provided a daily progress report. He was also available for in the moment communications ( like, please ask the guys to keep the back gate closed so the dog doesn’t escape). Everyone was very professional and the communication was terrific. I began the project with an untrusting mindset and now can say that I highly recommend them.
From the moment we called American Custom Contractors we were completely taken care of. The ACC team did all the communications with our insurance company and claim adjuster. The quality of work was excellent. Kudos to Russell and Hans for making sure the process went smoothly and making sure we were 100% satisfied. Tony and Christie
We recently had a synthetic shake shingle roof installed on our home after having cedar shake for years. We were thrilled with the results, and were very impressed with all the people that we came in contact with with from American Custom Contractors. From our initial contact with the sales person, through our project manager, and all of the contractors who worked so hard day after day, I can’t say enough about their hard work and professionalism.
This is the second time we have worked with American Custom Contractors. They replaced our roof about a year ago, and we brought them back to replace our siding and add new shutters to the house. They were incredibly professional, paid extra attention to the little details, were very focused on making sure we were happy with the final product, and just easy to work with. Couldn't recommend them any higher, 100% will use again in the future, I am sure.
Amazing work hard working men nice job guys thanks it look amazing
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