First let me say this, I rarely give reviews, bad ones at that, but I have to let everyone know what happened during my appointment. If I could give them negative stars I would.!!! They hurt my dog, they restrained him very aggressively with the leash and was not mindful of his condition. My dog was screaming and barking and honestly I thought it was normally because he was nervous, although he has never acted this way with me. I physically watched them yank the leash a few times trying to subdue him. I normally bathe my dog, but this time I needed his nails clipped. After the initial grooming my dog came back with blood in his eye, a nose bleed, and a cut foot. He was already a nervous dog to begin with and I informed her and she kept saying she has experience with ALL kinds of dogs. After the appointment, my dog is now more nervous than before. If you are like me and love your pet as if they were your child you WILL NOT bring them to this women. The van on the pictures was not the van that showed up to my residence yesterday. Another thing, my dog was suppose to get the entire grooming package, however they did not compete a few of the tasks. This women cannot handle nervous dogs. Lastly, they left a piece of cotton in one of his ears and did not remove it, instead they informed me. The entire experience was horrible, sad, useless, and I am so sorry that I put my dog through that. PLEASE if you care about your babies do not bring them to this women!
Try to make an appointment for the mobile grooming service. Made an appointment for a month out. Let her know the location of where it was because my home is a little remote. Made the appointment for Sunday morning and checked in on Friday evening and was told possibly that she may not be able to make it. Asked if this is a definite or if she's just unsure and never heard back. Nevertheless Sunday came and went and she didn't show up no apology no offer to reschedule no offer to Tom to their shop for a discount nothing. At this point my dog is completely a little wolf with a long nails that's scratch everything and completely uncomfortable and I've waited a month for this dog grooming appointment that didn't show. And I still have the text messages to back it up. Looks like a lot of positive reviews for in shop grooming. If mobile grooming is not all star pets thing they should remove that from their site and not allow people to inquire about mobile grooming.
Angel did an excellent job grooming my rescue dog! She was extremely helpful and knowledgeable and even gave me tips on how to properly take care of my dog! Wouldn’t recommend anyone else!
Angel and her staff are amazing. She always finds a way to put us on the schedule within a week. She has a very spacious bus. So she’s able to groom my big mastiff’s. Her staff is well trained and are talented. Angel has all types of healing advice and tips. I’m so happy to have her as apart of my dogs go tos. Thank you Angel & Tiffany. If your looking for a Great Groom look no further. Book her today!
Angel did a great job with our three dogs! Their hair was matted and got to the point that we couldn't fix it ourselves. Angel was very understanding and took her time to get them looking perfect. She cleaned their teeth and they still smell great weeks later. I was tight on time and booking last minute and she accommodated me kindly. I got texts and picture updates as she worked. I would definitely recommend Angel!
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