They were prompt.Very professional crew. I had a gas furnace and Ac unit.installed . I was very happy with the work. The price was right inside my budget and fair. They come highly recommended by me.
This company replaced my old AC system. The employees were very knowledgeable. Prior to my installation they provided me with a free quote. The turn around time to schedule the installation was quick. The unit works well! Great customer service. I would definitely recommend them and would use them again.
The heating/cooling unit in home lasted just over 12 years before I found myself having to replace it. The A/C system became disabled during a heatwave in the summer of 2021. Due to the age of the unit, I decided to replace the whole HVAC. I knew that I wanted a Trane so I reached out to several heating/cooling installers including A One Heating and Air Conditioning to get an estimate on a new system. A One Heating/Air-conditioning beat out their competitors by offering an excellent price on an efficient Trane system. Their trained technicians were prompt and efficient. The installation went smooth. They took charge in scheduling both in-home & quality control inspections required by both WSSC & Pepco. Everything went well. I'm happy with my unit. They did a great job and I highly recommend them!!
Made the initial call on a Monday and they said that they could get out to our place by Wednesday. Awesome! Got a call Tuesday saying that they had accidently double booked, shifted our appointment to the same window on Thursday. Easy. Got a call in the last 5 minutes of our window "Hey, this is your tech, I'm about an hour away, but I have an appointment up in your neighborhood tomorrow, could you do it then?" Sure. once again, easy change. Get a 1-3pm window scheduled so I can make sure I'm home from work. Get out of work the next day, had a missed call at 10:25am, no voicemail. Figured he was just calling to see if he could come earlier. But no voicemail, assumed he had moved on and we would see him at the scheduled window. Waited till 4:45pm, still no tech, no phone call. And still nothing, even days later. Called another company. Don't waste your time.
Great set of technicians and sales reps. Not only were they able to get me my new A/C installed within a few days during a shortage, but also were the most straight forward and honest. It also didn’t hurt they had the best prices out of 5 estimates we had for the same brand/unit.
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